Support hours

Monday to Friday, from 8:30am to 5:00pm EST

Support Level Agreement

Read the Support Level Agreement

Two ways to contact IT Helpdesk Support

1. Login to the customer support centre

Please login to the Customer Support Centre (CSC) to log a support ticket, access online manuals or download patches and updates.

2. Email support

If you'd like to contact our support team via email please send the details of your request to the relevant email address below:

Remote support

To allow remote support access to your system, please download Team Viewer.

Global Health Customer Survey

Are you a Global Health customer? Let us know what you think of our product and service by filling out our customer survey.

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1300 723 938   |   T+61 3 9675 0600   |   F+61 3 9675 0699  |
Level 2, 607 Bourke Street, Melbourne Victoria 3000 Australia
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