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Medicare transmitting errors

18 Jun 2015

Dear practice managers,

Medicare has advised the change effective from 6am Sunday 14 June as follows. Validation rules for patient/claimant first name and surname fields have been changed to accept only alpha-numeric characters, apostrophes and hyphens. Spaces must not appear immediately before or after apostrophes and hyphens. For example, "O' Connell" should be recorded as "O'Connell" in the system to be accepted through Medicare Online transactions. Sending this information to Medicare is likely to result in error code 9201 (Invalid format for data item). If you have encountered this error message when performing a patient verification or transmitting a claim through Medicare Online, a possible solution is to correct the patient/claimant first name and surname.

Should you have any queries regarding this advice please contact our support team. 

Regards,

Practice 2000 support team

 

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